Thank you for choosing NQ Mobile Security Pro

What Anti-virus services are included?
NQ Mobile Security includes the world’s most powerful 'Cloud + Client' twin-engine scanning, which is faster and more accurate at identifying and resolving threats from viruses and malicious apps. It offers three modes including fast scan, full scan and customized scan, as well as real-time protection and malicious website blocking to safeguard your mobile security.

What are Premium Member services?
NQ Premium Members enjoy the richest mobile security services as well as all privileges in the Premium Zone:
a) Virus database auto updates
b) Anti-theft premium features: protect privacy and data security of your lost phone
c) Anti-eavesdropping protection: comprehensive protection of your call environment against eavesdropping
d) Financial security protection: comprehensive protection of your financial property and privacy
e) More privileges of Premium Members

How to upgrade to Premium Member?
Click 'Upgrade to Premium' and read the prompts carefully. You can enter into the NQ Payment Center to view more payment methods.

How to unsubscribe to membership?
Click Menu button, select 'Unsubscribe' and read the prompts carefully.

How to use Fast Scan?
Click 'Fast Scan' in the home page to start fast scan. After scanning, you can perform operations such as removing threats or uninstalling apps at the Scan Result page.

How to use Full Scan and Customized Scan? How to close Real-time Protection?
Click the button beside 'Fast Scan' and operate on the new page.

What’s the virus database update for?
Virus database update can effectively enhance your protection against threats. You can select 'Virus Database' in the home page. If you do not have the latest virus database, it is recommended that you update immediately.

What is Account Protection for?
Account Protection will protect your accounts from theft, including accounts of your frequently used apps such as Facebook, Twitter and MSN messenger.

What is Privacy Advisor for?
Privacy Advisor can detect apps that can access your personal data. You may uninstall apps that may compromise your privacy according to the detection result.

How to use Traffic Monitor?
The Traffic Monitor is activated by default. The app will summarize your total amount of traffic, give you a prompt with a traffic bar when traffic occurs, and tell you the traffic statistics for the current month.
To close the Traffic Monitor, click 'Settings' button on the 'Network Manager' to enter into the settings page, and select 'Off'.

What is Traffic Bar? How do I close it?
When there are apps connecting to the internet, a traffic bar will appear, in which is displayed the current internet speed. When no apps are connecting the internet, the traffic bar will disappear. If you want to disable it, click the traffic bar and then cross beside it, or close it in Network Manager settings.

What is Network Firewall?
Users of devices with root accessibility can use Network Firewall to control apps' network connections. Users can click the icons to allow or disallow connection to internet of apps either via WiFi or network data.

How to use Anti-theft?
Before activating the Anti-theft feature, you have to set the Anti-theft password and the Reporting Number.
After activation, Premium Members will be entitled to all Anti-theft features, while non-Premium Members may only use 'Report when SIM changed' and 'Remote locate'. 'Report when SIM changed' means the Anti-theft will send an SMS message to your Reporting Number when SIM card is changed to get the new number of the phone.
The following features are available by sending SMS command or log on to i.nq.com:
Remote locate – you can find the location of your phone through the GPS and base-station triangulation technology of NQ Anti-theft;
Sound off alarm (Premium service) – you can send Alarm command to your phone remotely to spot the thief;
Remote lock(Premium service) – you can lock your phone remotely to prevent illegitimate use;
Destroy privacy (Premium service) – if your phone is lost, you can destroy all privacy data in it remotely (including Contacts, messages, photos, videos, etc).

What does System Optimization do?
Single-key optimization can be used to close processes running in the background to free up memory and solve problems such as slow reaction and crash.
Application Manager shows all apps (including system apps) that have been installed on your phone. You can click an app to view its details such as security level, function description, comments and ratings from other users, and access rights of the app; you may also uninstall or comment/rate the app.

How to Backup Contacts?
With the 'Backup Contacts' feature, you can back up the Contacts to NQ Cloud and SD Card so that you can restore them easily on other phones.
To back up your contacts to NQ Cloud or restore the contacts from NQ Cloud to your phone, you need to create a NQ account first. If you already have an NQ account, please log on directly and click 'Backup/Restore Contacts' to start to backup or restore.
If you need to back up your contacts to SD Card or restore the contacts from SD Card to your phone, please click the Menu button in the page of 'Backup Contacts', and then click 'Backup to SD Card' or 'Restore from SD Card' to start to backup or restore.

How to view logs?
Click Menu button in the home page, and select 'Log' to open the page of detailed logs.

How to give feedback?
Click Menu button, and select 'Feedback'.

How to turn off the icon on the status bar?
In the home page, click Menu button, select 'Settings' and switch off 'Icon on status bar'.

What is 'ROM App Manager'?
ROM App Manager is available for devices that have been rooted. You can scan ROM apps to clear viruses and dangerous apps in ROM, or delete unwanted pre-installed apps.

What is the NQ Mobile Security Widget for?
The NQ Mobile Security widget can be added to your desktop. It conveniently available for one touch optimization, checking apps that connect to the internet, and also switching on/off Wi-Fi, silent mode and flight mode.

How to add the Widget?
To add the widget, follow the steps below:
a) Press and hold an empty space on the desktop for about 2 seconds
b) Click on 'Widget'
c) Select 'NQ Mobile Security' to complete adding widget